Returns & Exchanges

At Fliteboard™, we are committed to ensuring you have the ultimate eFoil experience; if you are not entirely satisfied with your purchase, we offer a comprehensive return process for unused items within 30 days of delivery.

1

Initiate Your Request

Contact our global support team or your local authorized Fliteboard™ partner to obtain a Return Merchandise Authorization (RMA) number and detailed shipping instructions.

2

Prepare for Transport

Securely pack your Fliteboard™, eFoil, and battery in their original specialized flight cases and protective packaging to ensure safe transit back to our service center.

3

Shipping and Logistics

Affix the provided shipping labels to your cases; due to the high-capacity lithium-ion batteries, we will coordinate a specialized dangerous goods courier for pickup.

4

Inspection and Refund

Once our technicians verify the equipment is in original, unridden condition, we will process your refund to the original payment method, minus applicable restocking and shipping fees.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing